Returns Policy


🔄 Returns & Refund Policy

At Aimesescils, your satisfaction matters to us! However, due to the hygienic nature of lash products, all sales are final once shipped.

This includes lash extensions, lash clusters & adhesives. Every item is carefully inspected before shipping to ensure premium quality.

🧾 If You Receive a Defective or Incorrect Item

Please contact us within 7 days of receiving your order if your product arrives damaged, defective, or incorrect.

To help us resolve your issue quickly, include the following in your email:

  • Your order number
  • A clear photo of the item
  • A short description of the issue

If your request is approved, we’ll gladly send a replacement or offer a store credit, depending on the situation.

🚫 Non-Returnable Situations

We do not offer refunds or exchanges for:

  • Change of mind or personal preference
  • Incorrect use of products
  • Opened or used items

🚚 Shipping Delays

While Aimesescils is not responsible for delays or issues caused by shipping carriers, we’ll always do our best to ensure your lashes reach you as soon as possible!

💫 Our Promise

At Aimesescils, we truly value every customer and aim to give you the best experience  from your first click to your final flawless lash look. Thank you for trusting us! 💕